When water is dripping through a ceiling or a pipe has split inside a wall, the damage grows by the minute. Our line is answered by a person 24 hours a day, every day of the year, and our technicians are dispatched from 31st Avenue in East Elmhurst — so help is close by, not across the borough.
Most emergency calls turn out to be a split supply line, a failed water heater tank or a main sewer backup. Once the water is stopped we can trace hidden leaks the flood may have left behind. For addresses in East Elmhurst, Corona and North Corona, we usually arrive within the hour.
Signs you need emergency plumbing
- Burst or split pipes, especially after a hard freeze
- Water coming through a ceiling or light fixture
- Sewage or drain water backing up into tubs, toilets or floor drains
- No water at all — or water you can't shut off
- Gas smell near a water heater or boiler (leave, then call 911 and National Grid first)
How it works
- Call and describe what you see — we'll walk you through shutting off the water while we're on the way.
- A technician arrives with a stocked van and tracks down the source.
- You get a flat, written price before any repair begins.
- We fix it, test it and clean up before we leave.
What affects the cost of an emergency plumber?
Every job gets a flat, written price after diagnosis. These are the main factors that move that price:
- Time of day and how quickly you need someone on site
- Where the failure is — an exposed pipe or one inside a wall or ceiling
- Parts needed: valves, fittings, a water heater or a section of drain pipe
- Access or cleanup work once the leak is stopped
How to prevent problems
- Know where your main shut-off valve is and make sure it still turns
- Insulate pipes on exterior walls and in unheated basements before winter
- Swap rubber washing-machine hoses for braided stainless steel
- Keep the heat at 55°F or higher when you travel in winter
Emergency Plumbing near you
We provide emergency plumbing throughout East Elmhurst, Jackson Heights, Corona, North Corona, Elmhurst, Woodside, Astoria, Ditmars-Steinway, Flushing and College Point. Our technicians are dispatched from 75-35 31st Avenue in East Elmhurst. Need something else? Browse our full list of plumbing, heating and cooling services or meet our team.
Frequently asked questions
Do you charge more at night or on weekends?
You get a flat price before we start, and that price is what you pay. Ask about after-hours pricing when you call — there are no surprises on the invoice.
How fast can you get to me?
For most addresses in East Elmhurst, Corona and North Corona we aim to arrive within the hour, and we'll give you a real ETA on the phone.
What should I do while I wait?
Close the main water valve (usually where the water line enters the basement or near the meter), cut power to wet areas if it's safe, and move valuables away from the water.
Last updated September 21, 2026 · Drainmaster Emergency Plumber of East Elmhurst NYC
